Terms and Conditions

In effect from November 20, 2014.

General Information of One Way Sport Online Store

Products of One Way Online Store are sold by the company One Way Sport:
Contact address: Sähkötie 8, 01510 Vantaa, Finland
Contact email: sales@onewaysport.com
Phone number: +358 108345400
Company registration ID: FI-18820488

We sell products to adult private people inside EU area and selected countries outside of EU area. For orders outside of EU, the customer is responsible for all customs clearance charges that could be applied to the order shipment in the country of destination.

Products and Prices

The product prices are shown next to product information. Our product prices include VAT. We keep all rights to change prices.

Ordering and Order Confirmation

The products are ordered over Internet from One Way Sport Online Store through a shopping basket functionality. All orders are confirmed by email, which provides order number, ordered products, price of order and delivery costs. Order confirmation pre-requisite is given email address. Customer commits to existing delivery terms in effect at time of order.

Delivery Methods and Terms

For all EU orders under 90€ there is a delivery fee of 20€. EU orders over 90€ are shipped Free of Charge. Please note, that all orders outside of European Union are charged with 40€ delivery fee. For orders outside of EU, the customer is responsible for all customs clearance charges that could be applied to the order shipment in the country of destination. Delivery method is package or letter delivery. Public holidays prolong delivery time. The target is to send the order next working day from receiving the order. In case product is not available, the availability information can be requested from email address sales(at)onewaysport.com.

Campaign Free Standard Delivery on all orders within EU. All orders placed within this campaign are shipped with Economy Parcel or Letter service via Finnish Post. No tracking is available for these shipments. Please allow up to 10 days for your order to arrive. Over-sized products such as ski poles, skis, boots, bags - are shipped with courier parcel service with tracking. The delivery time for courier shipments is 3-7 days within EU.

Cancellation Right

You have the right to cancel this agreement during 14 days without a reason. Cancellation deadline is 14 days of receiving the product(s). To utilise the cancellation right you have to inform us about your decision to cancel the agreement in unambiguous manner (for example by emailing to address sales@onewaysport.com or via the Contact Us form) . To comply with cancellation deadline it is sufficient to send your notice of utilising the right to cancel the agreement before cancellation deadline.

Cancellation Implications

If you cancel this agreement, we will refund all order payments received from you, without delay and in any case no later than 14 days after receiving your notice of order cancellation. We will refund the payment with the same payment method as in original payment, unless you agree to another method, and in any case in a way that does not cause you extra costs of cancelling the agreement. Please note, that you will need to arrange and pay the return shipping by yourself. Please, check the Return Policy for more information.

Return Terms

Please take into account that the returned product must be in its original package and unused. If you have ordered the wrong product or want to otherwise send back the product, please send the product with package or letter delivery. You have to provide us the proof of postage of items back to us. Please, check the Return Policy for more information.

Correcting Product Defects

If the delivered product has been damaged, you can report of the damage and return the product without cost. Please contact us for return information and inform whether you request money back from the purchase or delivery of a replacement product. In case of payment refund, we request you to inform us your bank account information.

Payment Methods

Products and their delivery costs are paid when order is placed. Payment in online store can be made with Visa, MasterCard, American Express and Discovery cards. Payments can also be made with PayPal.

Внимание! В данный момент, доставка лыж и лыжных палок в Россию не осуществляется.